New Phishing Scam Targets E-ZPass Users, Toll Road Users

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Many news outlets are reporting a new email phishing scam that specifically targets toll road users, though it seems a lot like the same scam I reported on last summer.

Toll road users across the country are getting bogus email notices of unpaid tolls (tap or click on image below to view an enlarged version in a new tab or window).

The Toll Roads site, which is the official online site of the California Transportation Corridor Agencies (TCA), has this alert posted:

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Phishing Scam Alert: There is a phishing email* being sent to drivers across the nation claiming they owe money for unpaid E-ZPass tolls.  This is not an email from The Toll Roads, the Transportation Corridor Agencies, E-ZPass or E-ZPass tolling agencies. E-ZPass is used to collect tolls electronically on the East Coast; FasTrak is used to collect tolls electronically on the West Coast.

Please do not open or respond to the email if you receive it. To see an example of the email, please click here.

*Phishing emails, websites and phone calls are designed to steal money.  Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer.  To report a phishing email, forward it to:

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Also see:

ABC News coverage: E-ZPass Toll Road Users Targeted in Email Scam

Consumerist coverage: AAA: E-ZPass Users Targeted By Phishing Scam Demanding Money For Unpaid Tolls


Take a look at the example of the scam email shared by The Toll Roads site, be on the lookout for it, and don’t fall for this latest phishing scam.


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  1. Comment by Bill Moore:


    In reading this blog, I went through the TCA alert message and clicked on the link “here” that was supposed to show me a sample of the fishing message. It said that the message had to be downloaded to be read – so I downloaded it to my fire phone. When I went to look at it in downloads, the PDF box was there along with a long name (…..) but when I clicked on it, it said “unable to open file – downloaded file no longer exists.” Is this just a bad link or, in trying to avoid a phishing scam, have I actually downloaded some malware unawares? If so, how do I find it and get rid of it?

    Just because you’re paranoid doesn’t mean that people aren’t really out to get you!

    Thanks for the warnings and updates – keep up the good work!


  2. Comment by Bill Moore:

    Thanks April. Four copies (PDFs) of them eventually showed up in my download folder. Guess I just wasn’t patient enough. I’m used to things I download being available right away but maybe not so much using the Fire Phone. Thanks again!